Privacy Policy
When we need to obtain information from you, we will always ask you to provide it voluntarily and explicitly. The data collected through the data collection forms on the website or other means will be incorporated into the data processing systems.
This entity will process the data confidentially and exclusively for the purpose of providing the requested services, with all the legal and security guarantees imposed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.
Who is responsible for processing your data?
- The responsible person is Hartman Iberica S.L.
- Its CIF is: B-93572949
- Its address is: Autovía del Mediterráneo A7, exit 953, 29700 Vélez-Málaga (Málaga)
- Email: info@detropen.es
CONTACT INFORMATION FOR THE DATA PROTECTION OFFICER
- For what purpose do we process your personal data?
At We process the information provided by interested parties in a fair, lawful and transparent manner, in compliance with EU Regulation 2016/679 of 27 April 2016 of the European Parliament and of the Council and Law 3/2018 of 5 December on Data Protection and the Guarantee of Digital Rights.
If you are a CUSTOMER or USER:
If you are a customer or user, we will process the following categories of personal data:
- Identification data (name, surname, DNI…)
- Contact information (email, Whatsapp…)
- Bank details (account number, bank card…)
- Other data (provided by the interested party in open forms or communications)
We process your data for the purpose of:
- Manage the services, information and/or products requested.
- Send communications of interest (if the interested party had given the appropriate authorization)
- Complying with the legal obligations applicable to the responsible party.
If you are a SUPPLIER of our company:
If you are a supplier, we will process the following categories of personal data:
- Identification data (name, surname, DNI…)
- Contact information (email, Whatsapp…)
- Bank details (account number, billing information…)
- Other data (provided by the interested party in open forms or communications)
We process your data for the purpose of:
- Administrative, accounting and fiscal management.
- Monitoring and control of the commercial relationship.
- Complying with the legal obligations of companies
- Am I required to provide my personal data?
It will only request the data strictly necessary for the fulfillment of the purpose for which they are collected, so if they are not provided, the requested service cannot be provided.
- For how long will we keep your data?
The personal data provided and obtained during the relationship between the interested party and They will be kept for a maximum period of 5 years from the last confirmation of interest or as long as a legal provision requires, in which case they will be properly blocked and deleted when not necessary.
- What is the legal basis for the processing of your data?
In compliance with Article 6.1 of EU Regulation 2016/679 of April 27, we inform you that the legal basis for the processing of your data is as follows:
- the interested party has given their consent to the processing of their personal data for one or more specific purposes and/or
- the processing is necessary for compliance with a legal obligation applicable to the controller and/or
- The processing is necessary for the satisfaction of legitimate interests pursued by the controller or by a third party, provided that the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not prevail over those interests, particularly when the data subject is a child.
- To which recipients will your data be communicated?
The data processed by this entity may be communicated to third parties when required by a legal provision.
It also has service providers for whom data communication is necessary in different business areas (administration, accounting, taxation, marketing, labor...). The relationship with these companies is governed in accordance with Article 28 of EU Regulation 2016/679 of April 27th of the European Parliament and the Council (GDPR). The data accessed from these companies will only be used for the necessary business purpose and will not be kept for any further purpose.
- What are your rights when you provide us with your data?
Any interested party has the right to obtain confirmation as to whether we are processing personal data concerning them or not.
Interested persons have the right to access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request the limitation of the processing of their data; in this case, we will only retain them for the exercise or defense of claims. Users may also object to the processing of their data. This entity will stop processing the data, except for compelling legitimate reasons, or in the exercise or defense of claims.
The user may send a written request to the responsible party’s address, or by means of an email indicated in the header of this Policy, attaching a photocopy of their identity document, at any time and free of charge, to:
- Revoke the consents granted.
- To obtain confirmation as to whether personal data concerning the User are being processed or not.
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain the restriction of the processing of data when any of the conditions provided for in data protection regulations is met.
- Request the portability of your data.
- Contacting the DPO of
- Lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the rights recognised to you by the applicable data protection regulations have been infringed.
Adhere to the corresponding security levels required by the aforementioned Personal Data Protection regulations and other applicable regulations. These security levels are mandatory for entities that access our information under a contractual relationship and/or the provision of a service, in accordance with Article 28 of EU Regulation 2016/679 (GDPR).
However, it assumes no responsibility for damages resulting from alterations that third parties may cause to the user's computer systems, electronic documents, or files.
Cookies may be used during the provision of the website’s services. Cookies are physical files of personal information stored on the user’s own device. The user has the option to configure their browser program to prevent the creation of cookie files or to be warned of their creation. Please review our cookie policy via the link found on this website.
If you choose to leave our website through links to websites that are not owned by our entity, this entity will not be responsible for the privacy policies of those websites or the cookies that they may store on the user's computer.
Our policy regarding email is to only send communications that you have requested to receive.
If you prefer not to receive these emails, we will offer you the possibility through the same to exercise your right of cancellation and opt-out of receiving these messages, in accordance with Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.